Privacy Policy
This Privacy Policy describes how Truzor MM ("we", "our", or "us") collects, uses, and protects information when you use our service.
1. Information we collect
- Discord account data — username, ID, and server membership when you interact with the bot.
- Deal data — deal IDs, amounts, currencies, parties, and timestamps.
- Transaction data — public blockchain addresses and transaction hashes used for escrow.
- Support data — messages and attachments shared in support tickets.
2. How we use information
- To operate and improve the middleman service.
- To resolve disputes and respond to support requests.
- To prevent fraud and abuse.
- To comply with legal obligations.
3. Data retention
Deal records are retained indefinitely so that past transactions can be reviewed by staff and users. You may request deletion of your personal data by contacting support, except where retention is required by law or to resolve open disputes.
4. Sharing
We do not sell user data. We may share data with service providers who help us operate the bot (for example, hosting, blockchain APIs) under confidentiality obligations, or when required by law.
5. Security
We use industry-standard practices to protect your data, including encrypted transport and access controls. No system is completely secure; you use the service at your own risk.
6. Cookies
The website uses minimal cookies for session management. We do not use third-party advertising trackers.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, open a support ticket.
8. Changes
We may update this Privacy Policy from time to time. The "Last updated" date above will be revised when changes are made.
9. Contact
For privacy questions, open a ticket in our Discord server.